Announcement
We offer a huge selection of handmade, personalised greeting cards and wedding stationery. We pride ourselves on high quality and originality so I hope you like what you find in our little store!
Featured items
Items
All Items
Reviews
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Amanda on Mar 26, 2024
5 out of 5 starsLovely handmade card, simple but special, my daughter will love and appreciate it.
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Gale on Mar 28, 2024
5 out of 5 starsBeautiful card, despatched very quickly and recipients absolutely thrilled
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Terasa on Mar 27, 2024
5 out of 5 starsBeautiful card. Highly recommended. As described. Thank you x
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Jane on Mar 27, 2024
5 out of 5 starsLovely quality card. Options for personalisation both in the card and on the front make this card extra special. I think my granddaughter will love it. I’ve used this seller before and will use them again.
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Sign in with Apple user on Mar 27, 2024
5 out of 5 starsPerfect card for my daughter & son in lee’s 2nd anniversary Beautifully made & packaged Thank you
About BrightHeartDesign
Hi there........
Shop members
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Gaynor Henaghan
Owner, Maker, Designer
I'm a full time artist, designer maker, optimist and enthusiast!
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Ian Pashley
Partner
My husband, Ian, is now also a full-time member of the Bright Heart Design empire – chief clipper, cropper, idea sounding board and design critic, though he still manages to squeeze in the odd game of golf!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
You can provide your personalisation requirements in the relevant box when ordering - you can also include additional information in the 'Note to Seller' section which you will come across when going through the checkout process, but if you miss that don't worry! You can also send them via the Etsy messaging system once you've ordered :-)
PLEASE NOTE: If personalisation is not provided with your order, I always get in touch to request the information - however if the information is still not available after a reasonable time then your order will be refunded in full.
Processing Times
Please check individual listings for despatch times as these vary depending on the time of year and current workloads.
When will I receive my order?
Please check individual listings for despatch times as these vary depending on the time of year and current workloads.
All items within the UK with free delivery are via 2nd class mail, aimed at delivery within 2-3 working days of despatch, however these are estimates only and as this is a third party service it is not possible to guarantee delivery dates and there can be short delays.
International shipping estimates are approx. 3-5 working days for Europe, and 5-10 working days for USA, Canada and Australia - however shipping times are not guaranteed and short delays can be experienced on occasion.
PLEASE do also check that the delivery address provided with your order is correct as mistakes cannot be rectified after despatch.
Wholesale availability
I regularly supply to retailers on a wholesale basis - please don't hesitate to get in touch for more information.
Combined Postage / Shipping
Shipping costs are always combined - simply add your items to your basket and the Etsy system will do the rest for you!
Can I send a card directly to the recipient?
Yes! Of course you can!
Just choose the 'Post to Recipient' in the Post to Who? dropdown box and make sure you enter their address when completing checkout.
Thanks so much!
International Returns
Returns for international orders are accepted for non-personalised items. International returns will be refunded, minus outbound shipping costs, on receipt of the returned order. Return shipping is also the responsibility of the buyer.
The item must be in original, unused condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Order not received?
Your order should arrive with you within the timeframe specified when placing your order where possible, however these timeframes are estimates only and not guaranteed as unavoidable short delays in the postal systems do sometimes occur, though this is thankfully rather rare.
Missing orders must be reported within 30 days of the estimated delivery date.
Seller details
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